PT People Search Indonesia is a fast growing business, which focuses on executive search and management training service. This company provides excellent service for the clients through particular differentiation and expands the opportunities for employees in the way they develop their career in the future. Our established database management and strong network are the key success factors for differentiation, “the speed” and “industrial focus”.
Visit our website in www.peoplesearchindonesia.com
TECHNICAL CONSULTANT (Code : TC)
As a global provider of solutions to launch value-added services, our client has been helping telecommunication operators close to 20 years. With 3 sites in France, a branch in Romania, offices in Argentina, China, Egypt, India and Indonesia, and facilities in over 40 countries in Africa, South America, Asia, Europe and the Middle East, they have a worldwide recognized experience for their customers to draw upon, in relation with solution ranging from Prepaid Solutions, Messaging Solutions, Contact Solutions, OSS and Back Officer Solutions and Intelligent Networks Solutions.
At this moment our client is looking for best talents to fill the vacant position of TECHNICAL CONSULTANT, with responsibility and qualification as described below :
Responsibilities
- Proactively partner with Senior Technical Consultant to provide :
- Technical support TAC1 to customers using [Client] products in Indonesia or South-East Asia
- High level support operations management by organizing all levels of intervention (Customers, local partners, local providers, [CLIENT]TAC2 and TAC3)
- Quality of Service to the final Customer monitoring and management by technical audit and preventive maintenance
- Basic programming development in order to improve support quality to the Customer (audit, alarms, small requests, work around, etc…)
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- Proactively partner with Sales and Project departments to provide :
- Logistic and technical support to Project Engineers and managers installing new products in Indonesia.
- Technical information to Sales engineers to prepare the most customized sales proposal in conjunction with the current project status.
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Requirements
- Minimum 4-5 years of experience in Telecommunication technical support preferably in Indonesia
- Having deep understanding on value added services for TELCOS (UMS, Prepaid, Call Centres, Portals, SMS…)
- Having deep knowledge’s in GSM protocols (MAP, ISUP, …), Database administration (SQL, Informix, Oracle, …) , C and C++ programming and UNIX servers administration (Solaris, SINIX, …).
- Ability to make complete and detailed technical reports (Word, XL, PowerPoint, …)
- Excellent communication skills (in English and Indonesia), both written and verbal
- Bachelor's Degree in telecommunication/computing field
- Mobility outside Jakarta and Indonesia
Should you wish to apply for this position, please send your CV, including your current and expectation salary, with the code of TC as your email subject, to :
All applications will be treated with the strictest confidence and only for the shortlisted candidates will be notified.
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PT People Search Indonesia is a fast growing business, which focuses on executive search and management training service. This company provides excellent service for the clients through particular differentiation and expands the opportunities for employees in the way they develop their career in the future. Our established database management and strong network are the key success factors for differentiation, “the speed” and “industrial focus”.
Visit our website in www.peoplesearchindonesia.com
VAS TECHNICAL SALES MANAGER (Code : TS)
As a global provider of solutions to launch value-added services, our client has been helping telecommunication operators close to 20 years. With 3 sites in France, a branch in Romania, offices in Argentina, China, Egypt, India and Indonesia, and facilities in over 40 countries in Africa, South America, Asia, Europe and the Middle East, they have a worldwide recognized experience for their customers to draw upon, in relation with solution ranging from Prepaid Solutions, Messaging Solutions, Contact Solutions, OSS and Back Officer Solutions and Intelligent Networks Solutions.
At this moment our client is looking for best talents to fill the vacant position of TECHNICAL SALES, with responsibility and qualification as described below :
Responsibility:
- Establish product knowledge and presentation proficiency necessary to educate prospects/customers on CLIENT standard products and solution offerings, market differentiators as well as value proposition through:
- delivery of standard CLIENT marketing presentations
- discussions on CLIENT architecture, products, solutions and competitive advantages. addressing customer questions in a comprehensive manner to ensure customer satisfaction
- representation of CLIENT and its products at industry events
- perform relevant demo over CLIENT
- Proactively partner with Sales Representatives to implement:
- strategize and cooperate with Business Development Representatives on sales campaigns, plan objectives and coordinate roles for individual sales calls - anticipate issue
- be prepared, be competitive - prior to first call understand: prospect company and industry, business problem and potential fit with CLIENT products
- to prepare the sales proposal in conjunction with the technical teams,
- participate in account review sessions.
Qualification:
- Minimum 3-4 years of experience in sales or pre-sales support preferably in Indonesia focused CLIENT company
- Having deep understanding on value added services for TELCOS (UMS, Prepaid, Call Centres, Portals, SMS…)
- Ability to link product/solution features to business benefits and customer requirements
- Ability to perform needs assessment and handle technical objections
- Excellent communication skills (in English and Indonesia), both written and verbal
- Strong presentation skills
- Bachelor's Degree in telecommunication/computing field
- Mobility outside Jakarta and Indonesia
Should you wish to apply for this position, please send your CV, including your current and expectation salary, with the code of TS as your email subject, to :
All applications will be treated with the strictest confidence and only for the shortlisted candidates will be notified.
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